Indiana State Health Insurance Assistance Program (SHIP)
Help people with Medicare questions... Become a Certified SHIP Counselor.
Company: Indiana State Health Insurance Assistance Program (SHIP)
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Location: Indiana State-Wide, Indianapolis, IN, 46204
Project Details
SHIP a safe place to get impartial Medicare information, and we offer gratifying volunteer opportunities for hundreds of people across Indiana.

SHIP offers gratifying volunteer opportunities for hundreds of people across Indiana. We provide services through many channels: seminars, local community training, one-on-one counseling, public speaking, publications, videos and more.

SHIP volunteers are called on to assist with questions on Medicare, Medicare Supplements, Medicaid, employer benefit plans, managed care plans, long-term care, help pay for prescriptions and more.

Counseling can include an analysis of insurance needs, side-by-side policy comparisons, help with filing claims, and appeals or filling out applications for assistance.

SHIP offers its volunteers choices on how they would like to volunteer.

Personal Counseling - Direct discussion with Medicare beneficiaries about their individual situations and may include review of personal information, such as Medicare Summary Notices, billing statements, and other related financial and health documents. This can take place on-site or by phone.

Special Events/Presentations - Educates through presentations, health fairs, and other events geared toward Medicare recipients.

Administrative Support Aide - This role involves such work as copying, filing, data entry, scheduling appointments, and placing phone calls in support of SHIP activities. Volunteers who work in this role do not field questions from the public.

General requirements


  • Background Check
  • Orientation or Training
  • Can vary from 10-40 hours/week based on preference
  • Willing to complete 24-40 initial training.
  • Category
    Health & Medicine
    People With Disabilities
    Skills Area
    Public Speaking
    Community Outreach