Dallas Pets Alive!
Positive Alternative to Shelter Surrender (PASS) In-Person Counselor
Company: Dallas Pets Alive!
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Location: Dallas, TX, 75212, US
Project Details

Making Dallas a No-Kill city is a big job and as a volunteer-based organization, we need a lot of great volunteers to do it. As a PASS In-Person Volunteer, you'll help keep animals in their homes by seeking alternatives with citizens who feel they need to surrender their pets to the shelter.

Team: PASS

Reports to: The PASS Director

Works with: This opportunity would involve interaction with the general public, other PASS volunteers, the PASS Director, shelter employees and other members of Dallas Pets Alive! (DPA) leadership.


  • Assisting citizens who are at-risk for surrendering their pets to Dallas Animal Services, by seeking alternatives (i.e. low-cost vet care, training, temporary boarding solutions, rehoming resources, etc.)
  • If animals are surrendered, communicating with DPA Rescue team to network for potential DPA fosters
  • Entering information about citizens and animals assisted in tracking system
  • Following up with citizens as needed
  • Assisting with any other duties needed to help drive Dallas Pets Alive!’s mission and support our values
  • Qualifications/Skills:
  • Must be at least 18 years of age
  • Ability to attend PASS online training is required before volunteering
  • Must exhibit compassion for individuals considering surrender of their pet
  • Google Drive experience preferred but not required
  • Counseling, social work or rescue experience helpful
  • Bilingual language ability helpful but not required
  • Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare
  • Dallas Pets Alive! Musts:

  • Excellent oral and written communication skills to maintain professional level correspondence at all times
  • A motivational, can-do attitude to represent Dallas Pets Alive! in a positive manner to our supporters and the general public
  • A problem-solving mindset to handle and diffuse challenging situations in a professional manner
  • A love for animals and dedication to the cause of animal welfare
  • Time Commitment: 3-4 hours per month. PASS is at Dallas Animal Services Saturdays and other days of the week that there are volunteers willing to help. A volunteer can work more than one shift during the same day if desired, however this is not a requirement.
    General requirements


  • Must be at least 18
  • Orientation or Training
  • 3-4 hours per month
  • Category
    Skills Area
    People Skills
    Mental Health