American Red Cross - North Florida Region
Goverment : *Disaster - External Relations - Government Liaison
Company: American Red Cross - North Florida Region
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Location: 751 Riverside Avenue, Jacksonville, FL, 32204
Project Details

The Government Operations Service Associates (GO SA) act as the direct daily (if appropriate) contact with government partners, generally in an Emergency Operations Center or other coordination center, during a disaster relief operation. GOs are responsible for ensuring Red Cross actions are aligned with, supportive of, and complementary to government. They effectively represent the Red Cross to external partners, manage internal and external expectations, establish and monitor situational awareness, and seek, collect, evaluate and communicate critical information. GO SAs, especially in an EOC, have the overarching responsibility of building trust and fostering collaboration between the Red Cross and government partners.


Regional responses: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.

Beyond Regional responses: 12-14 hour days for extended periods depending on distance. Time and length of commitment will vary by operation.


Required training:

  • Disaster Cycle Services: An Overview
  • Collaborating Essentials
  • Government Operations Fundamentals
  • Government Operations Center Liaison Fundamentals
  • Concept of Operations Overview
  • Everyone is Welcome
  • National Shelter System: Introduction to NSS Support
  • Shelter Fundamentals
  • Public Affairs Essentials
  • ?

    FEMA Online Training

  • IS100.b Introduction to Incident Command System
  • IS700.a NIMS An Introduction
  • IS800.b National Response Framework, An Introduction
  • ?

    Recommended Training

  • Mass Care: An Overview
  • Operations Planning Fundamentals
  • Incident Reporting Fundamentals
  • Disaster Assessment Fundamentals - Part 1
  • Logistics: An Overview
  • Recovery Services: An Overview
  • Mobilize the Community: An Overview
  • ?


  • IS200.b ICS for Single Resources and Initial Action Incidents
  • IS230.d Fundamentals of Emergency Management
  • IS405 Mass Care/Emergency Assistance Overview
  • IS368 Including People with Disabilities and Others with Access and Functional Needs in Disaster Operations
  • General requirements


  • May retain position as long as training is updated and regional engagement criteria is met. Leadersh
  • Category
    Disaster Relief