American Red Cross - Pacific Islands Region
Hawaii: Disaster Hotline Oahu: Dispatcher Day Shift - Charlie B
Company: American Red Cross - Pacific Islands Region
0 feedbacks
Location: 4155 Diamond Head Road, Honolulu, HI, 96816
Project Details

To answer calls arriving into the Red Cross county disaster hotline and to initiate a timely response to disaster incidents in the county according to Red Cross standard operating procedures.

Key Responsibilities

  • During assigned shift, be available to answer all incoming calls into the county disaster hotline from local emergency responders requesting Red Cross help following or during a disaster. The county disaster hotline number is transferred directly to the Hotline Dispatcher’s personal phone.
  • When a call comes in, assess the type of response and make appropriate calls to alert the Disaster Action Team (DAT), the County Paid Staff Member, and others needed to support the response - including the on-call Public Affairs Worker and Client Assistance Card (CAC) Activator.
  • Provide support to the DAT while the team is on scene as needed. Support may include calling hotels or calling additional DAT responders.

  • Qualifications

  • Good phone skills and ability to communicate clearly
  • Ability to remain calm under pressure
  • Regular access to email
  • Preferably Hotline Dispatchers will have personal cell phones for 24/7 accessibility

  • Time Commitment:
    Day Dispatchers are are call every three (3) weeks from 6am to 6pm for a one week on-call shift.
    General requirements

    REQUIREMENTS

  • Background Check
  • Category
    Crisis Support
    Disaster Relief
    Emergency & Safety
    Skills Area
    Disaster Response