Bedford VA Hospital
Ambassador: Information Desk and Escort Volunteer
Company: Bedford VA Hospital
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Location: Voluntary Service (135), 200 Springs Road, Bedford, MA, 01730
Project Details
Bedford VA

Ambassadors greet, guide, assist and, where needed, escort Veterans, (sometimes in wheelchairs), and visitors to Bedford VA. 8am-Noon, Noon- 4:00 or all day, various shifts open Monday-Friday, come for half a day, all day, or for a few days!

Ambassadors may be the "first impression" a Veteran has of Bedford VA and they convey our culture of caring and excellence from the moment a Veteran or visitor arrives.

The gold standard for the Ambassador Program is to consistently exceed expectations, for example not just telling a Veteran how to get someplace, but accompanying them to their destination.

Ambassadors utilize consistent greetings and messaging for all encounters

and complete report at end of shift to provide feedback for program needs.

Ambassadors who are also escorts will need to be able to push wheelchairs when necessary.

General requirements

REQUIREMENTS

  • Background Check
  • Must be at least 16
  • Orientation or Training
  • Shifts are available for 4, or 8 hours, M-F
  • Outstanding Customer Service Skills, Being able to push wheelchair a plus
  • Category
    Health & Medicine
    Seniors
    Veterans & Military Families
    Skills Area
    Office Reception
    Veteran Care
    People Skills
    Ushering