Florida's Long-Term Care Ombudsman Program
Location of the main office: FL, ALL, State-Wide, 32399
Website address:
Brief information
Company type Charitable company
Company profile Non-profit

Mission Statement

"The mission of the Florida Long-Term Care Ombudsman Program is to improve the quality of life for all Florida long-term care residents by advocating for and protecting their health, safety, welfare and rights"


Description

  • Communicate with residents of nursing homes and assisted living facilities to ensure that their needs are being met.
  • Volunteers are educated to understand the rights of residents who live in long term care facilities so that they are able to communicate these rights to the residents.
  • Volunteers respond to complaints from residents and advocate on their behalf so that issues are resolved to the satisfaction of the resident.
  • Volunteers assess facilities at least anually to ensure that residents are satisfied with the quality of care they are receiving. Quarterly vists to facilities is the national standard.
  • Volunteers advocate for an enhanced quality of life for all residents.